This Privacy Policy was last updated on 08/09/2025 and explains how we collect, use and protect your personal data when you use our website.
1. Who we are
This website is operated by The Westway Community and Wellbeing Centre (“The Westway Centre”).
The Westway Centre
25 Chaldon Road
Caterham
Surrey
CR3 5PG
United Kingdom
Website: https://thewestway.org
Email: info@thewestway.org
For the purposes of the UK General Data Protection Regulation (UK GDPR), we are the data controller of the personal data you provide to us.
2. What personal data we collect and why
We collect and process personal data when you interact with our website. This may include:
- Comments: data shown in the comments form, your IP address and browser user agent string (to help spam detection). If you use Gravatar, the Gravatar service privacy policy is available at automattic.com/privacy.
- Accounts and profiles: information you provide when registering for an account (e.g. name, email address).
- Media: if you upload images, please avoid including embedded location data (EXIF GPS), as visitors can download and extract it.
- Contact forms: the information you submit when contacting us.
- Technical data: cookies and similar technologies (see our Cookie Policy).
3. Lawful bases for processing
We process your personal data under one or more of the following legal bases:
- Consent – for example, for optional cookies or marketing communications.
- Contract – to provide services you request (e.g. registrations, bookings, purchases).
- Legal obligation – to comply with the law (e.g. tax or accounting).
- Legitimate interests – for our legitimate organisational interests (e.g. security, analytics, service improvement) where your rights are not overridden.
4. Cookies
We use cookies and similar technologies to operate our website, remember your preferences and improve user experience. For details, see our Cookie Policy.
5. Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles). Embedded content from other websites behaves in the same way as if the visitor has visited the other website. Those websites may collect data about you, use cookies, embed additional third-party tracking and monitor your interaction with that content.
6. Who we share your data with
We may share personal data with trusted third-party service providers who help us operate our website and deliver services, such as website hosting providers, email services, analytics providers and (if applicable) payment processors. We require all third parties to respect the security of your personal data and to process it lawfully.
7. International transfers
If personal data is transferred outside the United Kingdom or the European Economic Area, we will ensure appropriate safeguards are in place (for example, approved standard contractual clauses).
8. How long we retain your data
We retain personal data only as long as necessary for the purposes collected and to meet legal obligations. For example:
- Comments and their metadata are retained indefinitely.
- Account information is retained while your account is active.
- Contact form submissions are retained indefinitely for administrative purposes, unless you request their deletion.
9. Your rights
Under the UK GDPR, you have the right to access, correct, erase and port your personal data; to object to processing based on legitimate interests; to request restriction of processing; and to withdraw consent where processing relies on consent. To exercise your rights, contact us at info@thewestway.org.
10. Complaints
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk/make-a-complaint/.
11. Where your data is sent
Visitor comments may be checked through an automated spam detection service (e.g. Akismet). Other data may be processed by the third-party providers mentioned above.